Managed IT Services
Only pay for IT support when you need it and as you need it.
Increase efficiency by focusing on what you do best and let us take care of your IT needs. We strive to reduce the overall cost of your network while increasing network stability and optimization. Our personalized approach allows you to adjust your managed IT services plan to fit your business needs and budget. With Northstar, you have a team of IT experts on hand to help solve problems as they arise — no matter how big or small.
Help Desk: Remote and Onsite
With our Help Desk being both Remote and Onsite, you get the best of both worlds. Receive person-to-person and strategic technical support for issues big and small.
- Get the help you need for a fraction of the cost of an IT professional on staff
- Online access to Service Tickets will include a detailed description of work performed and hours worked
Patch Management
and Monitoring
Our Patch Management and Monitoring Services (powered by N-able) continually update and monitor your software to spot any errors, bugs, or security issues.
- Critical to maintaining the health and security of your systems
- Increases productivity with patches that improve features/functionality
Managed Antivirus and Endpoint Detection & Response
Managed Antivirus offers you highly effective virus protection with low impact on system resources.
- Deployed and configured to all devices quickly and easily
- Based on the award-winning Bitdefender
Endpoint Detection & Response
- Redefined Cybersecurity platform encompasses AI-powered prevention, detection, response, and threat hunting across endpoints.
- Powered by SentinelOne
Web Filtering
Web Filtering is a proactive approach to keeping your business and end-users protected from a security breach. This service also includes time-based browsing rules and content filters to reduce non-work-related browsing.
- Protects against websites pushing malware, phishing, proxies, spyware, adware, botnets, and spam
- Protects your business from legal liability
Managed Security Operations Center
Identifies malicious and suspicious activity that evades traditional cyber defenses and delivers round the clock monitoring to detect and respond to threats across endpoints, networks and cloud attack vectors.
- Threat Intelligence & Hunting
- Breach Detection
- Intrusion Monitoring
- SIEMless Log Monitoring
Network Maintenance
We take pride in keeping your network up and running. Our regular maintenance and strategic foresight mean we stop problems before they strike.
- We review monitoring reports for software issues and confirm devices are updating appropriately
- We continually evaluate the dashboard, ensuring all tasks and systems are functional
Asset Tracking
Asset Tracking allows you to keep track of devices, equipment, and software within your business’s IT network.
- View configuration information like serial numbers, software versions, processor types, memory, and more
- Receive comprehensive reports of managed assets
Contact us today for a free consultation
client accolades
I highly recommend Northstar Technology Solutions for any organization that is looking for top notch technology support. They are very personable and get to know your organization, so they can provide specific support and troubleshooting. Additionally, they are very cost-minded, so that you don’t spend needlessly.
I have worked with Becky Jacobs for over 20 years. Her expertise has helped our IT Department thru 4 server platform migrations, new PCs company wide, email migration and much more. Northstar Technology and Becky have been a trusted resource and we look forward to their assistance as we continue other technology upgrades.
A big reason I am able to sleep at night is thanks to Northstar Technology Solutions and the monitoring and maintenance they provide to keep our ever-growing digital network safe.
Northstar Technology Solutions provides a depth of IT knowledge that frees us to focus on what we do which allows us to be a successful manufacturing company. We view Northstar as an integral partner of our business as they provide stellar IT support and proactively handle our network in a constantly changing digital world. Highly recommend.