About Us
Northstar Technology works as an advocate of your business.
At Northstar Technology Solutions, we believe technology should fit your business—not the other way around. Since 2009, we’ve been helping small and mid-sized businesses across Minnesota and beyond with personalized IT support that’s responsive, secure, and designed around their needs.
With more than 40 years of combined experience in outsourced IT, our team serves as your dedicated IT department. We manage your technology, protect your systems, and help you plan for the future—so you can focus on running your business with confidence.
From proactive network monitoring to strategic consulting, everything we do is guided by one principle: acting in your best interest. That’s why more than 120 businesses across industries like manufacturing, construction, healthcare, legal, insurance, retail, and nonprofits trust Northstar as their long-term technology partner.
We are here to design solutions tailored to your business.
Our team provides a full range of technology services—always focused on practical, reliable results that help your business grow.
Because we’re small by design, you’ll never get lost in the shuffle. Every client gets personal attention, quick responses, and solutions built around their goals. In everything we do, our mission is to add measurable value to your business, including:
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Better return on your technology investment
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Greater efficiency and less downtime
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Lower IT costs and fewer surprises
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Happier, more productive employees and customers
With every client, our dedicated team focuses on exceeding expectations—because your success is our success.
Meet the Team
Becky Jacobs
Founder / President
With 27 years in outsourced IT, I’ve worked with more than 400 clients across many industries, helping them evaluate software, manage networks and computers, and put the right hardware and software solutions in place. Over the years, I’ve led countless technology projects from discovery and planning through development and implementation.
Earlier in my career, I held roles as a System Administrator with Sebrite Financial Corporation and a Network Technician with Uptime Computer Services. Those experiences sharpened my troubleshooting skills across operating systems, databases, networks, and hardware, while also building a strong knowledge base in LAN and WAN design.
I’m a Microsoft Certified Professional with deep expertise in Microsoft licensing and Microsoft 365. I also bring a unique perspective from five years as a Licensed Life/Health and Property/Casualty Insurance Producer, which gave me valuable insight into business and financial risk. That background has helped me consult with executives to create technology plans that make sense for their business goals.
At Northstar Technology Solutions, my goal is simple: be an advocate for your business. We step in as your IT department by handling day-to-day support, keeping systems secure, and helping you plan ahead. This approach allows business owners to focus on growth while knowing their technology is in good hands. I’d be glad to connect you with referrals who can share how I’ve upheld these principles throughout my career, and I look forward to becoming a trusted part of your team.
Marc
Senior Technician and Technical Sales Specialist
Since I was a young teen, I had interests in tech and computers. While my initial Career goals didn't place me in IT, I made my way into the industry nearly 9 years ago.
The industry is constantly changing, and we need to learn new things every day to stay on top of things. For me this is what I love doing. I take my passion and love for problem solving into my work and use it to help our customers.
As a member of the Northstar team I can sincerely say that I am eager to create solutions for your business’s challenges and work to improve and maintain your Network Infrastructures.
Nick
Desktop / Cybersecurity Support Specialist
I earned my A.A.S. degree in Network Administration in 2020 and have spent the past five years at Northstar Technology Solutions as a Managed Support Specialist and Cybersecurity Support professional.
I have extensive experience in Microsoft environments as well as WAN and LAN security and setup. I take pride in making technology easier, safer, and more productive for clients, and I enjoy adapting to new technologies and environments to deliver the best solutions.
Katie
Level I Cybersecurity Technician / Accounting Assistant
I recently graduated from St. Cloud Technical and Community College with an AAS degree in Cybersecurity.
Contact us today for a free consultation
client accolades
I highly recommend Northstar Technology Solutions for any organization that is looking for top notch technology support. They are very personable and get to know your organization, so they can provide specific support and troubleshooting. Additionally, they are very cost-minded, so that you don’t spend needlessly.
I have worked with Becky Jacobs for over 20 years. Her expertise has helped our IT Department thru 4 server platform migrations, new PCs company wide, email migration and much more. Northstar Technology and Becky have been a trusted resource and we look forward to their assistance as we continue other technology upgrades.
A big reason I am able to sleep at night is thanks to Northstar Technology Solutions and the monitoring and maintenance they provide to keep our ever-growing digital network safe.
Northstar Technology Solutions provides a depth of IT knowledge that frees us to focus on what we do which allows us to be a successful manufacturing company. We view Northstar as an integral partner of our business as they provide stellar IT support and proactively handle our network in a constantly changing digital world. Highly recommend.