For twenty-two years as a technology consultant in the Outsourced IT Services industry, I have assisted with the evaluation of software packages, managed networks and computers and proposed hardware and software solutions for over 400 clients in numerous industries. I have extensive experience in managing technical projects including discovery, development and implementation. As a System Administrator for Sebrite Financial Corporation and as a Network Technician for Uptime Computer Services, I developed troubleshooting skills to resolve operating system, database, network, software and hardware problems. I have extensive knowledge of personal computers, related operating systems, network design and configurations including Local Area Network (LAN) and Wide Area Network (WAN) communications. I am a Microsoft Certified Professional with in-depth knowledge of Microsoft licensing and Office 365.I also have five years of experience as a Licensed Life/Health and Property/Casualty Insurance Producer. The knowledge that I gained of business and financial risks as an insurance professional has assisted me in consulting and developing technology plans with top level executives in many industries.It is my goal to work as an advocate of your business, to assist in connecting your company with the appropriate resources and to advise with your company’s best interest in mind. I would be happy to provide referrals that will attest that I have held true to these principles throughout my career.I look forward to assisting you resolve your technology challenges and hope to become a valued part of your business team.Regards,Becky Jacobs
A passion for learning lead me to get my bachelors of science in environmental science, and now I am studying to obtain a second degree with a focus in Network Administration. I am new to the professional IT service industry, but have always had a passion for technology and problem solving. I approach every challenge as a puzzle to be solved, and knowing it is a learning opportunity.
I take pride in my work, and put my full attention on the tasks at hand. I hope to apply my passions in the professional world and build a career for myself. I know that I will be an effective member of the team here at Northstar Technology Solutions. I am eager to learn and help build solutions for challenges that may face your business.
As a life-long technology enthusiast and a professional in IT services for the better part of a decade, I have been fortunate to gain a wide breadth of experiences. I’ve done a little bit of everything from teaching local community education classes on basic computer skills to performing security audits for law enforcement agencies across Minnesota.
I strive daily to root out and solve the underlying issues of problems presented to me, rather than simply addressing the symptoms. My desire is to ensure that computers and technology are employed by our customers in a way that makes their lives and work easier, not more complicated.